Terms & Conditions

1. Introduction

Welcome to 39bat, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User") and 39bat ("we", "us", "our") governing your access to and use of the 39bat website at https://39bat.bio and all related services, features, content, and applications offered by 39bat.

By registering an account or using any part of the 39bat platform, you confirm that you have read, understood, and agreed to these Terms in their entirety. If you do not agree with any part of these Terms, you must immediately discontinue use of the platform. 39bat reserves the right to update or amend these Terms at any time without prior notice.

2. Eligibility Requirements

To register and use 39bat services, you must meet all of the following eligibility criteria. 39bat strictly enforces these requirements to maintain a safe and responsible gaming environment for all players across Bangladesh.

• You must be at least 21 years of age. 39bat is strictly for adults aged 21 and above only.
• You must be a resident of or physically located in a jurisdiction where online betting and casino gaming is not prohibited by applicable law.
• You must not be registered as a self-excluded player on any responsible gaming register or program associated with 39bat.
• You must open your account in your own name and provide accurate, truthful registration information. Multiple accounts per person are strictly prohibited.

3. Account Registration and Verification

When registering your 39bat account, you agree to provide complete and accurate personal information including your full legal name, date of birth, residential address, and a valid contact method. This information is collected in accordance with our Privacy Policy and is required for identity verification (KYC) purposes.

39bat reserves the right to request identity verification documents at any time. Failure to provide satisfactory verification documentation may result in the suspension or permanent closure of your account. We take account security seriously to protect all players on our platform.

• You are solely responsible for maintaining the confidentiality of your username and password.
• You must notify 39bat support immediately if you suspect any unauthorised access to your account.
• Sharing account credentials with any third party is strictly forbidden and may result in immediate account termination.

4. Deposits and Withdrawals

39bat supports fast BDT deposits and withdrawals through trusted local payment methods available in Bangladesh. All financial transactions are processed through secure, encrypted channels. Minimum and maximum transaction limits may apply and are subject to change.

• Accepted deposit methods include bKash, Nagad, Rocket, Upay, and selected bank transfer options including Dutch-Bangla Bank and BRAC Bank.
• All deposits must originate from a payment method registered in your name. Third-party deposits are not permitted.
• Withdrawal requests are processed within 1-3 business days, subject to successful identity verification and compliance checks.
• 39bat reserves the right to delay or withhold withdrawals pending verification of funds in cases of suspected fraud or money laundering.

39bat does not charge transaction fees on standard deposits or withdrawals; however, your payment provider may apply their own charges. Please check with your bKash, Nagad, or Rocket account terms for applicable fees.

5. Bonuses and Promotional Offers

39bat regularly offers bonuses and promotions to both new and existing players, including welcome bonuses, deposit match bonuses, free spins, cashback offers, and special seasonal promotions tied to events such as the BPL, IPL, Eid, and Pohela Boishakh. All bonuses are subject to the following conditions.

• Bonus funds are subject to wagering requirements before withdrawal. The specific rollover for each promotion is stated on the promotion page.
• 39bat reserves the right to cancel or modify any bonus at any time if abuse or misuse is detected, including coordinated bonus abuse across multiple accounts.
• Free spins winnings may be capped at a maximum cashable amount as specified in the individual promotion terms.
• Players may only claim each welcome bonus once. Subsequent accounts created to reclaim a first-deposit bonus will be suspended.

6. Prohibited Activities

The following activities are strictly prohibited on the 39bat platform. Engaging in any prohibited activity will result in immediate account suspension, forfeiture of funds, and may be reported to relevant authorities.

• Using automated bots, scripts, or any software to interact with the platform in a manner not intended for human users.
• Engaging in money laundering, fraud, or any other financial crime using the 39bat platform.
• Colluding with other players to manipulate game outcomes or exploit bonuses in a coordinated manner.
• Creating multiple accounts or using false identification to circumvent verification or claim duplicate bonuses.

7. Intellectual Property

All content on the 39bat platform, including but not limited to logos, graphics, text, software, game interfaces, and user-facing design elements, is the exclusive intellectual property of 39bat or its licensed partners and content suppliers. You may not copy, reproduce, republish, transmit, distribute, or otherwise exploit any content from the 39bat platform without our express prior written consent. Unauthorised use of 39bat intellectual property will be subject to legal action.

8. Limitation of Liability

39bat provides its platform and services on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, 39bat disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. 39bat does not guarantee uninterrupted, error-free, or completely secure access to its platform at all times.

Under no circumstances shall 39bat be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of profits, loss of data, or interruption of service. In all cases, 39bat's total aggregate liability shall not exceed the total amount of deposits made by you in the 30 days preceding the event giving rise to the claim.

9. Privacy and Data Protection

The collection, processing, and storage of your personal data by 39bat is governed by our Privacy Policy, which forms an integral part of these Terms. By agreeing to these Terms, you also consent to the practices described in our Privacy Policy. We are committed to protecting your personal information using industry-standard security measures including SSL encryption and secure data storage practices. We do not sell or rent your personal information to third parties. For full details on how your data is handled, please review our Privacy Policy.

10. Responsible Gaming Commitment

39bat is committed to promoting responsible gaming across Bangladesh. We believe gambling should be a form of entertainment and not a means to resolve financial difficulties. We provide tools including deposit limits, session time reminders, cooling-off periods, and self-exclusion options to help players maintain control over their gaming activity.

This service is strictly for adults aged 21 and above only. If you feel that gambling is negatively affecting your life or the lives of those around you, we urge you to use our self-exclusion tools immediately and contact our support team at [email protected]. Additional help is available through international responsible gaming organisations. 39bat will never encourage players to chase losses or gamble beyond their means.

11. Amendments to These Terms

39bat reserves the right to revise, update, or replace any part of these Terms at any time. Changes will be effective immediately upon posting to the website. It is your responsibility to review these Terms periodically for any updates. Continued use of the 39bat platform following the posting of revised Terms constitutes your acceptance of those changes. If you do not agree with any updated Terms, your sole remedy is to stop using the platform.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from or in connection with these Terms or your use of the 39bat platform shall first be attempted to be resolved amicably through direct communication with our support team. 39bat is committed to fair, transparent, and prompt resolution of all player disputes. Should an amicable resolution not be achieved within a reasonable period, disputes may be referred to appropriate dispute resolution procedures. 39bat operates as a safe and reliable platform and upholds fair play standards at all times.

13. Account Suspension and Termination

39bat reserves the right to suspend, restrict, or permanently terminate any player account at its sole discretion, with or without prior notice, if there is reason to believe that the account holder has breached these Terms, engaged in fraud, money laundering, collusion, or any other prohibited activity. Upon termination, any bonus funds or winnings obtained through prohibited activities will be forfeited. Real money funds remaining in the account at the time of termination for legitimate reasons will be returned to the player following completion of verification checks.

14. Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact our support team. We are available 24/7 in both English and Bengali to assist you. You can reach us by email at the address below.

[email protected]